Payment Policy

Payment Policy

Soviqel provides payment methods made available through its checkout.

1. Payment Methods

Available payment methods may vary based on:

  • Customer location
  • Currency
  • Checkout configuration
  • Payment provider

2. Payment Authorization

Orders may require successful payment authorization before fulfillment.

Payment providers may approve, decline or request additional verification.

3. Payment Security

Soviqel does not request full payment-card credentials through email.

Customers should not email:

  • Full card numbers
  • Card security codes
  • Banking passwords

4. Checkout Review

Before completing payment, customers should review:

  • Product
  • Quantity
  • Price
  • Shipping fee
  • Applicable taxes
  • Final total

5. Shipping Charge

Standard shipping is free for orders over US$45.

Orders below US$45 are charged US$5.99 for standard shipping.

6. Payment Errors

If a customer believes a transaction has been duplicated or processed incorrectly, contact:
service@Soviqel.com

7. Refunds

Approved refunds are normally returned to the original payment method.

See the Returns & Refunds Policy for refund timing.